We’ve all felt the shifts in the travel and tourism industry – it’s a dynamic world out there. And guess what? We’re right by your side. NightsBridge is committed to being your go-to solution for property management, and we’re not just stopping there. We’re here to equip you with the know-how to make the most of it all.
We’ve got a treat for you – free client workshops happening across South Africa. These workshops are a chance to not only supercharge your business but also connect with peers and tackle your pressing questions.
Where Education Becomes Empowerment
Curious about what our NightsBridge workshops offer? They’re tailored for veterans and newcomers to NightsBridge because there’s always something new to discover. Our commitment is to simplify your business operations and enhance your profitability – that’s the NightsBridge way.
Dennis Davids, our Workshop Presenter and Support Team Leader, says: “Our audience is quite diverse, ranging from small establishments to larger ones. The types of clients include owners, managers, and operational staff like receptionists or administrators who work with or manage the NightsBridge calendar at their property.”
What makes NightsBridge workshops truly distinctive is our commitment to building personal connections. These workshops are more than events; they’re our way of expressing gratitude for your role in the NightsBridge community.
Technology and changing customer expectations are shaping the hospitality landscape. Our workshops act as guides, helping you navigate these changes and introducing you to technological features that can be game-changers.
Remember, these workshops are a two-fold endeavour. They equip you, the dedicated property owners of South Africa, with tools and insights while also enlightening us about the challenges you’re encountering. It’s a symbiotic relationship that fuels growth.
We understand that each property is unique, with its own set of challenges.
NightsBridge’s Recipe for Cultivating Lasting Connections
Even though our workshops often accommodate up to 150 attendees (the biggest group we’ve hosted), we prioritise providing personalised attention. Because to us, you’re not just a participant but a valued member of our extended NightsBridge family.
Now, let’s meet the other masterminds behind these workshops. Lemien De Ridder, our Corporate Business Manager, and John-Ross Hugo, our Business Analyst, bring two and a half decades of guest house ownership and NightsBridge know-how to the table – along with insights into the world of property owners and agents. They’re a treasure trove of insights for all attendees.
“The NightsBridge workshops are organised annually to focus on specific regions. A team researches which ones to tackle for the year. The objective is to concentrate on areas with the most properties so that the maximum number of properties can attend the workshop,” says John-Ross. The uniqueness lies in the in-person engagement, he continues. NightsBridge also offers smaller “Ask Us Anything” workshops for a more focused experience.
What does NightsBridge gain from these workshops? “First, we learn about our clients’ challenges, which helps us focus on development areas. Second, it aids in relationship building, which is a cornerstone of our business model,” says Lemien.
Ideas, Solutions, and Synergy at Caledon Workshop
Our latest workshop? The Caledon workshop was held at the illustrious Caledon Hotel and Spa in South Africa’s Western Cape. “The workshop aimed to introduce our clients to new products and educate them on best practices for implementing them into their daily operations. It also served as a platform for clients to share ideas and discover better solutions when they have the opportunity to sit down face-to-face with one of our system experts,” says Davids.
And guess what? There’s more to come! What can clients expect from future NightsBridge workshops? “Our focus will continue to be on answering client questions and keeping them updated, especially the smaller guest houses that form the majority of our clientele,” says Lemien.
Keep those eyes peeled for your invite to our next client workshop in your neck of the woods. We can’t wait to see you soon.