As any property owner or manager knows, handling payments, accounts, and promotions can be a real headache. That’s why the team at NightsBridge recently hosted a workshop in KwaZulu-Natal, arming clients with smart strategies for managing customer info, pricing insights, and marketing their offerings effectively.
The name of the game? Helping clients get savvy with NightsBridge’s tech tools – both new and existing. By walking through practical applications and hands-on tutorials, the workshop boosted confidence and know-how for putting these features to work.
Teamwork Makes Your Dreams Work.
According to NightsBridge Business Analyst John-Ross Hugo, “These workshops tap into our deep industry expertise to give clients what they need to seriously up their digital skills.”
And the payoff is real: clients who nail the implementation typically see a 15% spike in bookings! Plus, the platform’s automation smarts can shave up to an hour off those daily admin tasks, freeing owners and managers to focus on creating awesome guest experiences.
Getting Things Picture Perfect.
One standout feature? NightsBridge’s in-app camera tools for snapping pro-quality photos and getting them live on the website, stat! “A lot of our clients struggled with getting great visuals,” notes John-Ross. “So, we created this camera feature to guide them step-by-step, from shooting tips to seamless uploading.”
The workshop’s “A Week in the Life of a NightsBridge Ninja” theme was another hit, breaking things down day-by-day: Mondays targeted client management; Tuesday zeroed in on specials and pricing; Wednesday drilled into photo mastery; Thursday covered the booking process; and Friday was all about marketing direct to travellers.
But this wasn’t just a talk-fest. Attendees left with a personalised action plan for putting those fresh skills and strategies into practice back at their properties.
At its core, NightsBridge is all about fostering a supportive, innovative community to help the hospitality industry thrive. As John-Ross puts it, “Our clients stick around because we’re a true partnership. We’re all in this together, learning and growing as an industry family.”
The NightsBridge crew is heading to Namibia next, before doing the rounds in the Winelands, Cape Town, the Eastern Cape and the Free State. NightsBridge clients can keep an eye on their inboxes for invitations to these valuable sessions.
