Getting your guests to return again and again
in Industry insights

Getting your guests to return again and again

Our home-away-from-home for Indaba in Durban is always 10 Woodlands Road B&B in Glenwood. This year I really paid attention to all the small details that ensure that we keep coming back again and again. The Welcome It starts before you get there with a quick reply to your realtime, online...

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admin

06 Jun 2012
Facebook Places: a step-by-step guide
in E-Marketing

Facebook Places: a step-by-step guide

In our previous post we highlighted some advantages of using Facebook Places as part of your marketing efforts. Now we will guide you through finding/creating your Place, and merging it with your existing Page if you have already set one up. Checking If Your Place Already Exists Your Place may...

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admin

06 Jun 2012
Facebook Places: check out the check-in
in E-Marketing

Facebook Places: check out the check-in

You may have noticed the fact that your Facebook friends have ‘checked-in’ appearing on your timeline. This is thanks to Facebook Places – a concept that allows businesses to have a virtual online location where people tag themselves, and let friends know where they are at a certain point in time....

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admin

30 May 2012
Introducing ActivityBridge
in Tools, tips and features

Introducing ActivityBridge

  ActivityBridge launch We did it! There’s another Bridge on the Block: ActivityBridge.com. At last week’s Indaba in Durban, we launched our latest product: ActivityBridge. Two years in the making, it provides online distribution, booking and payment services for activities, events and fixed-departure tours. Many people asked us if they...

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admin

23 May 2012
Indaba 2012: old friends and new partners
in Industry insights

Indaba 2012: old friends and new partners

We’re just back from Indaba 2012, one of Africa’s largest tourism marketing events held every year inthe Albert Luthuli Convention Centre in Durban. What a show! Our stand seems to get busier every year and this was no exception. As always, we were delighted to see many of our existing clients...

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admin

16 May 2012
Facebook and your accommodation business
in E-Marketing

Facebook and your accommodation business

Does it really make a difference if you have a Facebook page or not? Forrester released a study called “The Facebook Factor” in April 2012. This study focused on the question “How much more likely are Facebook fans to purchase, consider, and recommend brands, compared with non-fans?”. Although the research...

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admin

09 May 2012
Improve visibility and bookings from partner sites
in E-Marketing

Improve visibility and bookings from partner sites

You have set up your property with to the various sites available via NightsBridge and added the booking button to your website. Now what? How can you get more bookings? Remember that your business is competing with hundreds of other properties that may have more convenient locations, competitive prices and...

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admin

02 May 2012
Industry insights: learning from our clients
in Industry insights

Industry insights: learning from our clients

We recently started a program to get our friendly support consultants and techies out from behind their desks and telephones — and into a guest house or B&B for a day. We’re trying to get a “behind-the-scenes” look at the day-to-day running of an establishment (for those of us who’ve...

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admin

25 Apr 2012
Is your guest house a hobby or a business?
in Industry insights

Is your guest house a hobby or a business?

Many guest house and B&B owners feel that finance is beyond them and rely on an accountant to assist. Once you know some of the basics, it’s a lot easier to keep an eye on the health of your business. We asked an experienced accountant, previous guest house owner and...

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admin

18 Apr 2012
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