You can now save NightsBridge directly to your computer’s desktop or phone’s home screen when you install the system as a web app after logging in on your internet browser. You’ll get the full calendar experience without downloading anything from an app store.

Our web app brings every tool you rely on daily straight to your screen, sized for whichever device you pick up. You can change rates, process payments, or send invoices on the move.

Adding NightsBridge to your home screen or desktop takes a few quick taps. Once added, clicking the NightsBridge icon opens your calendar in its own clean window, saving you from scrolling through open browser tabs. Future system and feature updates will be instantly delivered where all you would need to do is refresh the page.

Right clicking a booking on your desktop opens the booking preview that keeps your view locked on the exact reservation you selected. You get quick access more info such as guest contact details, payment insights, and expanded notes upfront without leaving your calendar view.

If you check your calendar on a phone, tap and hold on any booking to bring up the same preview and tap to call your guest directly.

Additionally you can click on the guest’s email address or phone number (available only on mobile) to write them an email or start a call.

Get a bird’s-eye view of your bookings and availability, from any device, by switching your online calendar to show you a full-month view.

Bookings appear as simple circles; a fully shaded circle means you have no rooms left, while a half-shaded circle shows you still have space. If a day has no circle, you are completely open.

The view also displays upcoming public holidays or events you have added helping you remember and plan accordingly for those dates.

We’ve moved selecting a User Group to the top of the page to simplify adding staff. You can share contact details across users if your team works from a central inbox or office phone.

We’ve also provided clearer on-screen guidance that explains exactly what details you need before saving.

You no longer need to go to your setup to update any of your templates, you can access them directly from your calendar under the Tools menu.

It has a fresh look that matches the rest of your calendar screens making your templates much quicker to find and manage without leaving the main page.

Everything still works exactly the same way. You can still access your templates through the Setup screen and any files you upload in either spot saves to the same place automatically.

We’ve redesigned the Add Booking screen on your desktop and laptop to give you a cleaner view. The room and meal plan selection sits in its own column on the right side of your screen.

This layout cuts down on scrolling when you add multiple rooms to a single booking. It’s also much easier to see if you have left a room unselected before saving, helping you avoid mistakes before you confirm a stay.

Your NightsBridge calendar holds a lot of sensitive information, from guest contact details to payment records. Because online security threats are rising, keeping this data safe is our top priority.

One Time PINs (OTPs) add a vital layer of security, ensuring that only you and your trusted staff can access your calendar, even if someone else gets hold of your password.

When you log in, you’ll enter a quick code sent to your mobile number or email to verify your device. Once verified, your browser remains trusted for a short while, so you don’t have to do this every time. It’s a simple step that gives you and your guests complete peace of mind.

We’ve increased the search boxes to make searching easier and fit your mobile phone screen better.

You’ll only see the main searched fields by default; Surname, Booking ID, and NightsBridge ID. Click to show all other available search options like email, phone number, or invoice number.

You no longer need to zoom in-and-out and scroll around when managing your bookings on your phone. Your calendar now responds to the size of the screen you’re looking at. You can interchange between seeing 1 week or 2 weeks of the calendar or swipe sideways on the calendar to go to future dates. To save even more screen space, we hid the menu away and made room names collapsible. Simply tap a room to expand it, and tap the calendar to tuck it away.

Bookings, accounts, guest records, and transactions live under a single Search menu on your calendar. Instead of jumping between pages, click Search on the main menu to find any booking or payment instantly.

Invoices, proformas, credit notes, and reports download directly in the modern xlsx format rather than the older xls version.

This cuts out those annoying spreadsheet compatibility alerts, letting you open and view your data immediately.

We updated your Insights page so you see your property’s actual performance data the moment you open the dashboard. The date range now automatically displays the full current month, ensuring you can track your monthly performance in real time.

Instant occupancy averages
The Occupancy Percentage graph includes your total average occupancy for the selected period. You instantly know if you are on track to hit your targets or if you need to add a special to give your bookings an extra boost.

No more extra clicks to get a link. Send your statement to your agents and clients to instantly pay their outstanding balance.

Available for our calendar clients who use NightsBridge Pay, Iveri and Adumo.

1. Go to Booking & Payment > Transactions.
2. Click the Reverse icon.
3. Select Full Reversal and confirm.

• Partial reversals.
• Full reversals after 22h00 or from the next day onwards.

• How to refund an online credit card payment

We’ve added an Insights Page to your NightsBridge dashboard. It turns the booking data from your reports into clear visuals you can act on fast. You can quickly see how you are performing, in an easy-to-digest and graphically appealing way.

The Insights page helps you make smarter decisions, quicker. From planning campaigns to driving more direct bookings, knowing how your guests are booking and from where gives you more power to do better business online.

View a guest’s masked card number (first 6 and last 4 digits) directly in NightsBridge on the Booking and Payment Status page. This speeds up card checks at check-in, especially when the payment confirmation email isn’t easy to find.

It helps you confirm the card presented matches the one used for payment, and the first six digits (BIN) can also help flag anything unusual before check-in. Just remember, you still need to print the payment email and have the guest sign for non–3D Secure transactions.

We’ve refreshed the room type amenities list in NightsBridge, making it easier for you to describe and sell what sets your rooms apart.

Additional options include air-fryer, security system, swimming pool, kitchen supplies and towels. We also tightened up a few labels, like ‘2-plate stove’ (previously stove) and ‘Netflix’ under streaming services.  

We’ve made the ‘Add Booking’ screen mobile-friendly so you can capture manual bookings on the go.

You’ll also see extra fields to quickly find returning guests from your client database or add contact details if they’re new, so you save time and keep records tidy.

Create payment links faster on the Booking and Payment Status page. You can add client contact details right there, without updating the calendar first.

It’s a quicker way to get paid and keeps the solution where the problem is.

You can opt in to automatically add public holidays to your online calendar, matched to your property’s location.

We style these so they stand out at a glance, helping you plan rates, staffing, and minimum stays with less admin.

Your Arrivals and Departures pages show more detail, matching the recent bookings page for a consistent experience.

We’ve updated both the information and the layout so you can scan key details faster and stay on top of daily operations.

Business info, payments, billing, security, and notifications sit in a single menu in the top right corner. You can update your property profile from any screen in your system without heading back to the Home page first.

You can resend a confirmation email from the Booking and Payment Status page and choose who receives it — you, your guest, or both. No more guessing whether the email landed.

We added a feature to help you quickly handle cases where guests haven’t updated their credit card details on Booking.com. After marking a card as invalid, the guest has 24 hours (or 4 hours if arrival is within 48 hours) to correct it, after which a “Cancel on Booking.com” button appears in NightsBridge.

This feature lets you avoid logging into Booking.com, prevent commission on unpaid bookings, and frees up rooms for paying guests. Simply mark the card as invalid, wait, then cancel directly through NightsBridge. Read more about how this helps to prevent fraud.

You are able to report guest misconduct to Booking.com directly from within NightsBridge. If a guest causes problems, like refusing to pay, damaging the property or breaking house rules then clients no longer need to leave NightsBridge, then log into Booking.com separately to report the guest.

We updated the Booking Details screen to not only show you the most relevant information you would like to see first, but we’ve also made it mobile-friendly. You can send invoices and proformas, view and add extras, view and update booking notes, etc, all on your phone without having to zoom to see and do this.

This update only applies to the browser-based calendar, not the application downloaded from the Play Store or App Store, meaning you’ll see the changes when you log in at login.nightsbridge.com from your phone or desktop.

You can use the property- and room type photo tags interchangeably on the Image Uploader. This is especially useful to our self-catering clients that want more flexibility to choose the tags that best describe your unit.

We’ve made updates to improve how cancelled bookings appear on the Transaction Page. These changes will make it easier to spot and track cancelled bookings at a glance.

If you struggle to come up with text content or simply need to refresh your current property descriptions, we’ve introduced AI Assist – which will take what you already have and rewrite it for you in a warm-and-fuzzy tone.

Create a branded PDF statement with one click, and then print, download or email it to your guest. You can choose to either display all, or only outstanding, transactions on your statement.

Want to split bookings and payments into separate invoices, or remove incorrect payments from an invoice? It’s quick and easy to choose which payments display on the statement section of the invoice for the same client or guest. Avoid payment delays and cash flow issues due to confusion over inaccurate invoices.

Sending non-3D Secure card links to your guests carry additional risk and have added cost implications. We’ve included an extra step to the card link screen to remind you of the benefits of choosing the 3D Secure option.

Our direct connection to Google Vacation Rentals means single unit properties can have a direct booking link on Google. Your live booking rates and availability will show up as a booking option on Google Search and Google Maps. Once your potential guest clicks on ‘Visit Site’ next to your ‘Official Site’ result, it will open your NightsBridge booking engine and lead to a direct, commission-free booking.

Automatically swipe guest cards for booking deposit (direct- and Booking.com bookings), and process virtual cards on their activation date. Process 3D Secure manual transactions, and manage all your payments in one place in NightsBridge. Get local support at no extra cost. Find out more.

You no longer have to remember to manually send a card payment link to your guests — we’ll add it to the PDF-version of your proforma or invoice automatically. Once guests receive their proforma / invoice they can pay their deposit or settle their bill through a single click.

Know the amount payable and when you can expect payment by filtering your transactions and statuses on your Transactions page. Do this once a day or once a week to quickly see which payments are on hold or disputed, and need action to be taken.

If you’d like to follow up on payment or resend the automated payment link sent to your guest (when it can’t be found or wasn’t received), tick the ‘Send me a copy’ box. A copy of the payment link message will automatically go to the Property Manager email address you have saved under Basic Setup >> Contact Details and can be forwarded to your guests on their request.

If you reconcile your booking payments with your bank statement weekly or monthly, why not change when we pay the amount over to you? This way you’ll be able to get the job done faster with all the info in one place, and save on bank transfer fees while you’re at it.

If you receive a deposit payment for a direct booking or see a failed deposit payment for an online booking, quickly send the guest a professional booking confirmation email with only a few taps.

Click on your Property Overview from Home for a bird’s eye view of the content you sell with. Fill up the empty spaces and expand and improve on your content. After all your efforts, click on Booking Engine to see the final result. Does it tell the story of what it will be like to be your guest?

The Recent Bookings on Quick View shows you even more bookings than before. You’ll also be able to see cancelled and modified bookings at a glance.

Want the flexibility of sending more messages at specific times to reassure, remind, inform and guide your guests? We’ve plugged the gap for you with BetterGuest. Use your own words and unique style to keep your guests on track. You decide which messages get sent, and when. Set it and forget it — we’ll send it on your behalf.

A quick and mobile-friendly way to get to where you need to be in NightsBridge. We grouped all our powerful features together in one place to make it easier than ever to find and use the tools you need. Additional shortcuts in the side-menu guide you to certain areas faster, with Quick View helping you to easily action your daily booking tasks.

Get ahead of your tasks by checking tomorrow’s (or any future date’s) arrivals and departures on Quick View. This makes it easy to streamline check-ins and check-outs with your guests.

A new-look login page takes you to NightsBridge Home, from whichever URL you have bookmarked on your side.

Make guest communication a team effort with NightsBridge Guest Chat. Start a chat with your guests from their booking confirmation, and then manage their questions and conversations in one place inside your calendar. Use Guest Chat from your phone, computer or laptop. You could give access to the rest of your team too: it’ll be like a reception desk in more than one pocket.

When guests review your property on different platforms it gets tricky to manage your responses. GuestRevu helps you to automate your guest feedback collection and reply to reviews from one dashboard. The technology helps you to track competitors and trends in your guest feedback to always stay one step ahead.

Your guests and agents might prefer a breakdown of all the transactions they had with your property. This is usually done to make sure that your records match theirs. Simply select ‘Show all transactions’ when generating a statement.