Helpful Hotlines & Websites


  • South African Government COVID-19 Service Hotline (24 hours) : 0800 029 999
  • Namibian Centre for Disease Control and Prevention Hotline (Namibia only) : +264800 100 100 / 911
  • Mediclinic COVID-19 Hotline: 0860 24 00 24


Western Cape COVID-19 Content Centre:
A virtual team of sectorial and communication experts helping business navigate uncertainty during the crisis. The site provides guidelines and best practice to help companies build resilience for now, and the future. The team is made up of staff from the Department of Economic Development and Tourism (DEDAT), Wesgro (Cape Town and Western Cape Tourism, Trade and Investment Promotion Agency), City of Cape Town Metropolitan Municipality, GreenCape and private sector.

South African Government:

Tourism Organisations:

Other Information Portals:




  • Send a Whatsapp with the word ‘Hi’ to 0600 123 456 to access the National Department of Health’s COVID-19 Support Service.



Check the facts:

  • Africa Check is sorting fact from misinformation. Check their Live Guide for fact-checking. #CoronaVirusFacts

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