Grow your business


Use it or lose it: guest reviews.

Use it or lose it: guest reviews.

Who’s opinion do you trust most?….your friends and family of course! And if you can’t ask a friend, you want to hear from somebody with first-hand experience. Online reviews are the new “word-of-mouth”.   That’s why TripAdvisor is so popular. If you’ve enjoyed a busy season, it’s important to make time to encourage and manage reviews from your guests. Make this a priority during the following...

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Let NightsBridge update your AirBnB calendar

Let NightsBridge update your AirBnB calendar

AirBnB is the new accommodation booking sensation. It’s caused a worldwide buzz with the concept of sharing your spare room with travellers. Of course, it is also listing B&B and guesthouse rooms and many of our clients figured out they could list on the popular site, even before AirBnB’s official launch in South Africa last year. It’s free to sign up and list your space....

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Take your business with you.

Take your business with you.

Introducing our new smartphone apps. It’s the easy way to see which rooms are free, add new bookings, check arrivals and read booking notes. Download it from the iStore or Google Play store today. Changes made on the phone will immediately update all your web channels and reflect on the Owner’s Login (Webview). Synch when you get home to see the same information in your...

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Direct Bookings From TripAdvisor via NightsBridge

Direct Bookings From TripAdvisor via NightsBridge

  You can now take direct NightsBridge bookings, via a link on TripAdvisor. Great news, isn’t it?’ NightsBridge is a Premium Partner with the new TripAdvisor product called TripConnect. The new service shows your own direct booking button together with the results of online travel agents (like Booking.com or Expedia). As a Premium Partner, NightsBridge can set up your direct link. A Direct Booking Link...

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Build an Online Relationship with Your Guests

Build an Online Relationship with Your Guests

– A Guest Blog by Springnest – The internet has revolutionised the relationship between accommodation businesses and their clients. Gone are the days when pamphlets, snail mail and billboards were the only way travel businesses could reach their clients. With digital tools at your disposal, it is much easier to communicate and build a relationship with clients. Let’s look at how you could use these...

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Encouraging Direct Bookings – Part I

Encouraging Direct Bookings – Part I

Direct bookings save you 3rd party commission and adds directly to your profit – something all of us can do with! Encouraging new or returning guests to rather take the direct route should be high on your priority list. Let’s discuss a few tips in this regard. For a steady stream of direct bookings, your property has to grow its presence on search engines, social...

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Impulsive Bookings via Mobile

Impulsive Bookings via Mobile

In an article published on the Southern African Tourism Update, they discussed how travellers with mobile phones booked in a different way to those who booked through PCs and laptops. Priceline.com did a study based on a sampling of mobile bookings made earlier this year after the Priceline app added the ability to book round-trip and one-way domestic and international airline tickets. “Mobile-equipped consumers are...

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Secure login for travel agents and tour operators

Secure login for travel agents and tour operators

If you regularly deal with travel agents or tour operators, you know that the management of their bookings can be very demanding. Agent phone calls and emails to provisionally block out dates, confirm or move bookings for their clients, can take up a lot of your time. A solution would be if agents could view availability for quotes and actually book in their clients, at...

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Automatic Guest Review Requests

Automatic Guest Review Requests

We previously discussed the importance of guest reviews and also how to respond to negative feedback. If you are dedicated to putting time and effort into requesting reviews and monitoring the feedback, it could possibly result in a lot more business for your establishment. Unfortunately it takes up quite a bit of time to keep track of which guest left when, and establishments sometimes forget to...

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The A-Z of Marketing Your Property – Part II

The A-Z of Marketing Your Property – Part II

Last week we handled the A to K of marketing, this week we’re back with L to Z to complete the list of 24 great ideas to market your establishment. LinkedIn One of the world’s best social and business networks with more of an emphasis on business. Visit www.linkedin.com, register and see the impact networking can have on your business. Maps The good news is Google...

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