Industry insights from Ocean View House
in Industry insights

Industry insights from Ocean View House

“Sore feet!” was Ali’s answer when asked what she brought back from experiencing a day in the life of a guest house manager. During her visit she learnt about choosing target markets, making sure guests are happy and comfortable, and encouraging them to tell the world about it on TripAdvisor....

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admin

09 Apr 2014
Photography tips for B&B and Guest House owners
in Improve your website

Photography tips for B&B and Guest House owners

In a repost of a Springnest blog article, we take a look at how you can show off your property best through taking the right photographs. Having good quality photographs of your establishment is a key ingredient for online marketing success. Your photographs can mean the difference between winning loyal...

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admin

18 Mar 2014
Scam Alert! Please refund me
in Industry insights

Scam Alert! Please refund me

Just a note on some warning signals if clients repeatedly make changes to their bookings and request a payout or ‘credit’ for the difference. One of our clients reported a booking made for 8 days, where after the guest started to make changes to it and requesting cash payouts for...

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admin

20 Feb 2014
Scam Alert! Suspicious short notice bookings
in Industry insights

Scam Alert! Suspicious short notice bookings

One of our West Coast properties recently told us how they were robbed of valuables by seemingly ‘important’ musicians. “We had a gent who phoned us, acting as the manager for two gentlemen flying down from Jo’burg. They paid by credit card before arrival, and were dropped off by a...

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admin

12 Feb 2014
Scam Alert! Package delivery
in Industry insights

Scam Alert! Package delivery

We asked our clients to share some stories on scams they came across. The purpose of this is to create a forum where we can make each other aware of what is happening and what the latest modus operandi is. Please feel free to also send your submission to info@nightsbridge.co.za...

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admin

20 Jan 2014
Direct bookings from TripAdvisor via NightsBridge
in Tools, tips and features

Direct bookings from TripAdvisor via NightsBridge

You can now take direct NightsBridge bookings, via a link on TripAdvisor. Great news, isn’t it?’ NightsBridge is a Premium Partner with the new TripAdvisor product called TripConnect. The new service shows your own direct booking button together with the results of online travel agents (like Booking.com or Expedia). As...

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admin

05 Dec 2013
NightsBridge announces Concierge
in Tools, tips and features

NightsBridge announces Concierge

Concierge is an easy way for you to book activities or additional accommodation for guests, while earning commission on both. Guests ask your advice on everything: from things to do in the area, to recommendations on where to stay next on their trip. You become a “concierge” for them, because...

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admin

03 Dec 2013
Building online relationships with your guests
in Improve your website

Building online relationships with your guests

– A Guest Blog by Springnest – The internet has revolutionised the relationship between accommodation businesses and their clients. Gone are the days when pamphlets, snail mail and billboards were the only way travel businesses could reach their clients. With digital tools at your disposal, it is much easier to...

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admin

02 Oct 2013
Encouraging direct bookings
in Improve your website

Encouraging direct bookings

Direct bookings save you 3rd party commission and adds directly to your profit – something all of us can do with! Encouraging new or returning guests to rather take the direct route should be high on your priority list. Let’s discuss a few tips in this regard. For a steady...

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admin

17 Jul 2013
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