Photography tips for B&B and Guest House owners
in Improve your website

Photography tips for B&B and Guest House owners

In a repost of a Springnest blog article, we take a look at how you can show off your property best through taking the right photographs. Having good quality photographs of your establishment is a key ingredient for online marketing success. Your photographs can mean the difference between winning loyal customers or losing bookings. While it’s recommended to invest in a professional portfolio of photographs,...

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18 Mar 2014
Scam Alert! Please refund me
in Industry insights

Scam Alert! Please refund me

Just a note on some warning signals if clients repeatedly make changes to their bookings and request a payout or ‘credit’ for the difference. One of our clients reported a booking made for 8 days, where after the guest started to make changes to it and requesting cash payouts for the difference. He would, for instance, change the original amount of days and ask for...

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20 Feb 2014
Scam Alert! Suspicious short notice bookings
in Industry insights

Scam Alert! Suspicious short notice bookings

One of our West Coast properties recently told us how they were robbed of valuables by seemingly ‘important’ musicians. “We had a gent who phoned us, acting as the manager for two gentlemen flying down from Jo’burg. They paid by credit card before arrival, and were dropped off by a ‘chauffeur’ who would later return to collect them again for a ‘gig’. They did not...

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12 Feb 2014
Scam Alert! Package delivery
in Industry insights

Scam Alert! Package delivery

We asked our clients to share some stories on scams they came across. The purpose of this is to create a forum where we can make each other aware of what is happening and what the latest modus operandi is. Please feel free to also send your submission to info@nightsbridge.co.za – we will be publishing a new story regularly. Today we look at how a...

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admin

20 Jan 2014
Direct bookings from TripAdvisor via NightsBridge
in Tools, tips and features

Direct bookings from TripAdvisor via NightsBridge

You can now take direct NightsBridge bookings, via a link on TripAdvisor. Great news, isn’t it?’ NightsBridge is a Premium Partner with the new TripAdvisor product called TripConnect. The new service shows your own direct booking button together with the results of online travel agents (like Booking.com or Expedia). As a Premium Partner, NightsBridge can set up your direct link. A Direct Booking Link on...

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05 Dec 2013
NightsBridge announces Concierge
in Tools, tips and features

NightsBridge announces Concierge

Concierge is an easy way for you to book activities or additional accommodation for guests, while earning commission on both. Guests ask your advice on everything: from things to do in the area, to recommendations on where to stay next on their trip. You become a “concierge” for them, because of course you love to assist. Wouldn’t it be great if you could earn commission...

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admin

03 Dec 2013
Building online relationships with your guests
in Improve your website

Building online relationships with your guests

– A Guest Blog by Springnest – The internet has revolutionised the relationship between accommodation businesses and their clients. Gone are the days when pamphlets, snail mail and billboards were the only way travel businesses could reach their clients. With digital tools at your disposal, it is much easier to communicate and build a relationship with clients. Let’s look at how you could use these...

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admin

02 Oct 2013
Encouraging direct bookings
in Improve your website

Encouraging direct bookings

Direct bookings save you 3rd party commission and adds directly to your profit – something all of us can do with! Encouraging new or returning guests to rather take the direct route should be high on your priority list. Let’s discuss a few tips in this regard. For a steady stream of direct bookings, your property has to grow its presence on search engines, social...

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admin

17 Jul 2013
Impulsive bookings via mobile
in Tools, tips and features

Impulsive bookings via mobile

In an article published on the Southern African Tourism Update, they discussed how travellers with mobile phones booked in a different way to those who booked through PCs and laptops. Priceline.com did a study based on a sampling of mobile bookings made earlier this year after the Priceline app added the ability to book round-trip and one-way domestic and international airline tickets. “Mobile-equipped consumers are...

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admin

02 May 2013
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